Safe Passage
Our Shipping & Delivery Philosophy
At The Grow & Co., we understand that shipping a living plant requires more than just a box. It requires a mastered understanding of botanical transit. We have engineered a shipping process that prioritises plant health, climate control, and environmental responsibility.
The Nursery-to-Door Standard
Our "Green Shipping" protocol is designed to minimise transplant shock and ensure your new arrival is thriving the moment it is unboxed.
Every plant undergoes a health audit. We ensure the root system is stable and the foliage is hydrated before transit.
We use breathable materials that regulate temperature and prevent soil displacement. Our packaging is 95% plastic-free.
During colder months, we monitor weather patterns. If temperatures pose a risk, we may hold shipments to avoid frost damage.
Delivery Options
| Service | Timeline | Best For |
|---|---|---|
| Standard Botanical | 3–5 Business Days | Hardy varieties (Snake Plants, Pothos) |
| Priority Green | 1–2 Business Days | Delicate or statement specimens |
Our 24-Hour Arrival Guarantee
Plants are living entities. While we have perfected our transit methods, the journey can occasionally be stressful. If your plant arrives with significant transit damage, please take a photo and contact us within 24 hours of delivery. We will provide a replacement or a tailored recovery plan.